Shipping & Returns

We carefully handcraft each batch of Frozen People and ship orders promptly from Alaska.

Orders are typically processed within 2–3 business days. You will receive tracking information once your order has shipped.

Because our products are personal care items, we are unable to accept returns on opened or used products. If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will make it right.

We stand behind the quality of our craftsmanship and are committed to your satisfaction.